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Privacy Policy

Who we are

This privacy policy explains how Cube Purple Limited ("Cube Purple", "we", "us") collects and uses personal information. Cube Purple Limited is registered in England and Wales, company number 08379053. Our registered office is Suite 6, Empingham House, Uppingham Gate, Ayston Road, Uppingham, Rutland LE15 9NY. We are registered with the Information Commissioner's Office, registration number ZA355629. FireArrest, ClockedIn and ClockedInOne are products owned and operated by Cube Purple Limited, and this policy covers them too.

We have provided this privacy policy to help you understand how we collect and use your personal information when you use our website or take advantage of our services.

Cube Purple undertakes a diverse variety of data collection activities, and the purpose of this notice is to clarify for the user how their personal data may be collated and used while undertaking use of our services.

When we act for your employer

If you use FireArrest, ClockedIn or ClockedInOne through your employer or another organisation, that organisation is the data controller for the information held in the system, including any biometric template, and we process it only on its instructions. Please send questions about that information to your employer first. We will help them answer.

Scope Of This Privacy Policy

Our websites only

This privacy statement applies to all websites, domains, services, applications and products operated by Cube Purple Limited.

You should also be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the internet. Cube Purple cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Links to other websites

Cube Purple will never provide links to, sell, trade or otherwise transfer to outside parties your personally identified information.

We may however provide social media features that enable you to share information with your social networks and to interact with members of Cube Purple on various third party social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature.

We encourage you to review the privacy policies and settings on third party sites that you visit or interact with to make sure you understand the information that may be collected, used and shared by those sites.

Your Data

Collection of data

Cube Purple will acquire personal information relating to you in the following ways, i.e. by:

  • Registration on our website
  • Voluntary means, as when you provide the information to us
  • Obtaining from the subscription to a newsletter
  • When you enter information by any means on our website
  • When information is inputted by your employer/data controller for purely work-related purposes

Enquiries

When you contact us through our website, by email or by phone, we record your name, contact details and enquiry in our customer relationship system, monday.com, so we can reply and keep track of the conversation. monday.com stores this data in the United Kingdom.

If you book a call through our website, the name, email address, phone number, company and any notes you enter are sent to the booking system Cube Purple runs on firearrest.com, so we can arrange the call and send you a calendar invitation. The booking tool sets no cookies.

If you message us on WhatsApp, your number and messages are handled by WhatsApp (part of Meta) under its own privacy policy, as well as by us. We use them only to reply to you.

Regarding Cookies

Cookies are the customary automated way in which anonymous information about you is collected when you visit a website. The Cube Purple website uses cookies for functional and analytical purposes. Analytics and advertising cookies are only set if you accept them on our cookie banner, and you can change your choice at any time using the Cookie settings link at the foot of every page. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If cookies are fully disabled, some features will also be disabled when browsing online that make your site experience more efficient and some of our services may not function properly.

Please follow the relevant link for guidance on how you can adjust settings for the most common browsers:

  • Microsoft Edge
  • Google Chrome
  • Safari
  • Firefox

The Cookies used on our site are as follows:

  • Cookie consent: strictly necessary. Remembers whether you accepted or rejected analytics and advertising cookies, so we don't ask again on every page.
  • Google Analytics Cookies – These are used to collect information about how visitors use the Sites. The cookies collect information anonymously, including the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited. We use this information to compile reports and to help us improve our site. They are named _ga and _ga_ followed by an identifier, last up to two years, and are only set if you accept analytics cookies. Further information about Google Analytics cookies can be found here.
  • Google Targeting/Advertising Cookies – These cookies are used for providing relevant location based information when Google Maps are embedded in our website and to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as helping to measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. Further information about Google Targeting/Advertising cookies can be found here. They are only set if you accept advertising cookies on our cookie banner. Google Maps on our contact page only loads once you choose to view it.

Voluntary collection

We may acquire personal information from you voluntarily, for example, when you:

  • Speak with us on the telephone
  • Sign up for newsletters and other material
  • Make an enquiry or complaint
  • Complete an application form
  • Purchase a product or service
  • Provide biometric data (such as a fingerprint recognition scan) when requested by your employer/data controller
  • Provide other employment-related data via the means of your employer/data controller

How we use your information

First and foremost we use information about you for specifically stated purposes as per our Terms of Service. We may also use your information to provide you with products, services, and with information about networks and connections that you have or are in the process of purchasing or which you have shown or we believe you are or may be interested in.

Next, we use the information to improve and develop products, services and support including (but not limited to) quality control, research and data analysis activities. We update you on new services and benefits and measure performance of marketing initiatives and ads.

The information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website or use other site features to administer a contest, promotion, survey or other site feature, or to send periodic emails regarding your order or other products and services may be used as outlined below.

We may use information to manage and develop our relationship with you. For example, by asking you to complete a service satisfaction survey, to provide personalised promotional offers and general offers, allow you to participate in contests and surveys, to answer enquiries and to provide information, support or advice about existing and new products or services, to keep your contact details up to date to process and respond to any complaint made by you.

And finally, we may use the information to comply with the law, and to combat fraud and other crime.

Our lawful bases

Under UK data protection law we must have a lawful basis for using personal information. We rely on:

  • Legitimate interests, to reply to enquiries and run our business.
  • Performance of a contract, when you or your organisation buy from us.
  • Consent, for analytics cookies and marketing emails. You can withdraw it at any time.
  • Legal obligation, where the law requires us to keep records.

How we share your information

Cube Purple will not sell, rent or lease your personal information for commercial gain to others.

We retain service providers and suppliers to manage or support our business operations to assist in the provision of products and services bought or commissioned from us and to assist us with marketing and communication initiatives. All providers are required by contract to keep information confidential, secure and encrypted and to use it only to carry out the services being performed as stated in our Terms of Service.

We will not otherwise share the personal information you provide without your permission, unless to:

  • Respond to information requests of police and governmental authorities.
  • Comply with any law, regulation, or court order.
  • Investigate and help prevent security threats, fraud or other malicious activity.
  • Enforce/protect the rights and properties of Cube Purple.
  • Protect the rights or personal safety of Cube Purple and its employees and customers.

International transfers

We work with a development partner in Jaipur, India. Where their team needs access to personal information to build and support our products, we protect it with a signed data transfer agreement that includes the safeguards required by UK data protection law. Some of our service providers may also store data outside the UK. When they do, we make sure the safeguards required by UK data protection law are in place.

How long we keep information

We keep enquiry records for two years after our last contact with you. We keep customer records for the life of the contract and then for six years, to meet our tax and legal obligations.

Your consent to us

By voluntarily providing us with personal information you consent to our use of that information as described in this privacy statement. When we communicate with you on an unsolicited basis we will always provide you with a convenient option to opt-out/unsubscribe. We may communicate with you in various ways such as email, text, post or phone.

You may also email our Service Team at: info@cubepurple.com if you wish to opt out from receiving communications from us in accordance with this privacy statement (other than communications in response to prospective or actual contracts with you).

No member of Cube Purple will disclose sensitive personal information about you (for example biometric, financial or sensitive personal data) to any third parties without your explicit consent.

If you as an employer/service user (known as a "data controller") give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this privacy statement.

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to see the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy in a portable format. We will respond within one month and, in most cases, without charge. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Getting In Touch

We value your opinions. If you have comments or questions about this privacy statement, any concerns or a complaint regarding our collection and use of your data or a possible breach of your privacy, please send them to:

Cube Purple Limited, Suite 6, Empingham House, Uppingham Gate, Ayston Road, Uppingham, Rutland LE15 9NY

When writing, please identify the product or service in relation to which the comment, question or complaint relates and give full information on the nature of the complaint. Alternatively please email info@cubepurple.com for help with your complaint.

We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to address your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.

Changes to this statement

If we modify this privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to the statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect. This privacy policy was last updated on [CONFIRM: go-live date, set in content.py on launch day].